Evaluation of the Portability Regulation

23 November 2021/Study

We are happy to share that our team has successfully completed the study on the portability regulation in the EU. The project aimed at assessment of consumers’ experience with the cross-border portability of online content services and evaluating the impact of the Portability Regulation on service providers and rightsholders.

The study used an innovative method of online mystery shopping through collaborating with 12 experts from across Europe. The results show that cross-border portability of online content services is ensured by overwhelming majority of service providers. The majority of the stakeholders that participated in the study (service providers, rightholders and consumer organisations) see the Portability Regulation as a positive development. In addition, market developments show that the demand for cross-border portability should continue to grow in the future, as the general demand for online content services increases.


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